Festival FAQ's

AFCM Friends may book during the exclusive priority booking period which commences at 10:00 am AEDT on 3rd February 2025 and concludes at 5:00 pm 23 February 2025. Only current friends can purchase during this time.

IMPORTANT INFORMATION FOR EXISTING AND NEW GOLD & GOLD PLUS SUBSCRIBERS IN 2025

2024 Gold & Gold Plus Subscribers will be offered the opportunity to renew their subscription and retain their preferred seating from 3 February 2025.

For more information about Gold & Gold Plus Subscriptions, click here. 

Back in 2025! Bundle and save with a Silver Subscription. 

For more information, click here.

Ticket Sales for the general public will be open from 10:00am AEDT on 3rd March 2024.

If you are under 30 you can purchase tickets for yourself for just $30 to any concert at the Civic Theatre or the Concert Conversations series at the Denise Glasgow Performing Arts Centre.

• New Ticket Scanners have been implemented at the Townsville Civic Theatre. These will act as registration for each patron when they enter the auditorium.
• All Gold Pass and Gold Plus Subscribers will retain a lanyard, however tickets will need to be presented.
• eTickets are also available for display on mobile phones and print at home tickets have also been introduced.
• All bookings require contact information from patrons before confirmation.
• Please do not visit if you feel unwell, have any cold or flu like symptoms or have taken a COVID-19 test and are awaiting results.. Please contact us and arrange a refund or make alternative arrangements.
• Please bring your own mask if required, practice good hand hygiene and social distancing.
• We ask for your understanding that AFCM and the Venues are legally obliged to ensure the safety of all visitors and staff.
• We look forward to welcoming you to the Festival and greatly appreciate your support and cooperation.

CONCESSION CARDHOLDERS

AFCM offers concession ticket prices to aged or disability pension card holders (seniors card is not accepted). To claim the concession ticket price please quote your aged or disability pension card number on the 2024 Booking Form or when booking online or by phone.

COMPANION CARDHOLDERS

AFCM is a participant in the Companion Card Program for people who require their carer to be present when attending a performance. A carer is entitled to a free ticket when accompanying a paying patron, where AFCM can accommodate them. 

During the Festival, the safety of our patrons, artists and staff is our utmost priority.

We are so excited to welcome you back to a COVID Safe Festival in 2024! Please be assured that we continually monitor the advice from the Australian Government Department of Health and Queensland Health Department and any updates are acted on promptly. All safety procedures implemented throughout this Festival are in line with the latest Queensland Government health guidelines. 

 To find out what current restrictions in Queensland are, visit the Public Health Directions page. Patrons are reminded that they should not attend concerts and events if they develop COVID-like symptoms. 

Townsville Civic Theatre currently permits 100% venue seating capacity.  We will notify patrons if there is any change to this and other venue regulations.

Please don’t hesitate to contact us if you have any questions by calling 07 47 71 41 44 or emailing info@afcm.com.au.

The Ville

When entering the Pavilion for Concert Conversations, ushers will take your tickets and direct you to your seats. 

Please practice social distancing whilst waiting to enter the Pavilion. 

Coffee and tea will be available, and staff will serve a bakery item to each individual before the performance. 

St James’ Cathedral

When entering, ushers will take your tickets and direct you to your seats.

Please practice social distancing whilst waiting to enter.